STOP! Before emailing us, please check our comprehensive FAQ which covers answers to common questions about authorization, installation, setup, downloading, etc.

How to Download, Install, and Activate a Kontakt Player Library

How to Download, Install, and Use a Kontakt (FULL VERSION) Library

Are you SURE you read the FAQ? Almost all common questions are answered there!

Note: We will be exhibiting at the NAMM show in Anaheim, CA from January 14-19, 2020. During this time, please allow 1-2 extra days for support responses, as our entire team will be participating in the event!


We aim to respond to all support messages within 24 hours. On weekends, holidays, and during sales, please allow a little longer.

Note: We will be exhibiting at the NAMM show in Anaheim, CA from January 14-19, 2020. During this time, please allow 1-2 extra days for support responses, as our entire team will be participating in the event.

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